1-800-456-4729
Transworld Systems Inc.
500 Virginia Drive Suite 514
Fort Washington, PA 19034
If you would like to discuss your account with TSI, please click below to send an
email using our problem solver form.
By sending this email communication, you authorize Transworld Systems Inc. to contact you at your email address. If at any time you wish to withdraw your consent by email, please call us at 1-877-282-1250 or send an email requesting that future email communications be unsubscribed.
You must provide a personal email address due to the sensitive nature of our communication. If you give other people access to your personal email account, those people will be able to read the emails we send you. If you provide an email address for an employer or other third party, it may be subject to the employer's email monitoring policies or accessible by the third party. Such employers or third parties may read the emails we send you.
Some written communications will continue to be sent through the United States Postal Service.
If a response is required, TSI may choose to respond to you by phone or the United States Postal Service and not by email.
This is an attempt to collect a debt and any information obtained will be used for that purpose. This is a communication from a debt collector.
Colorado Residents: Pursuant to Colorado law, calling us will not preserve your rights to obtain verification of the debt or the original creditor’s name and address as set forth in the first notice we sent to you regarding a debt, as such rights are only preserved by making a written request within the timeframe as described on that first notice.
For assistance, please contact TSI. The phone number is 800-456-4729, between 8 am and 5 pm Eastern time Monday–Friday. Please mail payments and correspondence to TRANSWORLD SYSTEMS INC. PO BOX 15130, WILMINGTON, DE 19850-5130.
California Residents: Privacy Policy Notice
Email Policy
Privacy Policy
Transworld Systems Inc. (“TSI”) respects your privacy and is committed to protecting it through our compliance with this website privacy policy (“Policy”). Maintaining protection of the information entrusted to our care is of the utmost importance to TSI.
This Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, protecting, and disclosing that information.
This Policy applies to information we collect or you submit to us through the TSI website. This Policy does not apply to information collected by or through websites, applications, or content operated by any third party.
This Policy outlines our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our website. By accessing or using our website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy section below). Your continued use of our website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Information We Collect About You And How We Collect ItWe collect several types of information from and about users of our website, including information:
We collect this information:
You have the right to control whether we share some of your personal information. Please read the following information carefully.
We will collect the IP Address for internal security and other proprietary purposes. We will do so even if you have included a Do Not Track request. We do not release this data outside of our corporate environment nor utilize this data other than for internal purposes.
Important Information Regarding the Fair Debt Collection Practices ActWe do not disclose information to any party in violation of the Fair Debt Collection Practices Act.
Requesting Access or Changes to Your InformationYou can make changes to personally identifiable information we collect from you by one of the following methods:
We collect information you provide to us on or through our website including:
As you navigate through and interact with our website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
The information we collect automatically is statistical data, and does not identify any individual.
There may be features that are developed in the future that may result in the collection of additional new information.
We do not allow third parties to collect personally identifiable information about a user’s online activities, over time and across different sites, services, and applications, when that user uses our site or service.
How We Use Your InformationWe use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect as described in this Policy:
We may also disclose your personal information:
TSI may change, add, modify or remove portions of this Policy at any time, which shall become effective immediately upon posting on this page. The date the Policy was last revised is identified at the bottom of the page. It is your responsibility to review this Policy for any changes. By continuing to use our website, you agree to any changes in the Policy.
Contact InformationIf you have any questions about our privacy protection practices or believe we have not adhered to this Policy, please contact us on our main phone number at 1-877-282-1250.
Changes of Ownership or Control of TSIWe may transfer, combine, merge, or sell all or part of our business to another entity or entities. If such an event occurs, personal information TSI has collected or maintained may be transferred to a new controlling party or parties, who will be permitted to use your personal information under the terms of this Policy for the purposes for which you supplied it.
This Privacy Policy Notice is intended for California residents pursuant to the California Consumer Privacy Act of 2018 and California Privacy Rights Act of 2020 (collectively “CPRA”), and supplements the information contained in the above Privacy Policy. Any terms defined in the CPRA and applicable California regulations have the same meaning as used in this Privacy Policy Notice. If you have a disability and want this Privacy Policy Notice provided in an alternative format, please call us at 1-877-282-1250 or write us at 500 Virginia Drive Suite 514, Fort Washington, PA 19034. If you have questions about our Privacy Policy or practices, please call 1-877-282-1250.
We may collect and use personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be directly or indirectly linked, with a consumer, device, or household (“personal information”).
Personal Information does not include:
We regularly collect (and have collected in the past 12 months) several types of personal information about individuals regarding accounts we service or purchase, including:
Category | Examples |
---|---|
Identifiers | Name, postal address, Internet Protocol address, email address, account number, Social Security number, or other similar identifiers |
Categories listed in the California Customer Records statute, Cal. Civ. Code § 1798.80(e) | Name, signature, Social Security number, address, telephone number, education, employment, bank account number, credit card number, debit card number, or other financial information, medical information, or insurance information |
Protected classifications under California or federal law | Age, gender, medical condition, disability, veteran or military status |
Commercial information | Records of products or services purchased, obtained |
Internet or other similar network activity | Information on a consumer's interaction with our website(s) or application(s) |
Audio, electronic, visual or similar data | Call recordings |
Professional or employment-related information | Current or past job history |
Non-public education information (per Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)) | Student financial information |
Inferences drawn from personal information | To create a profile reflecting the consumer’s preferences, characteristics, aptitudes, or behavior |
Sensitive personal information | A consumer's social security number, driver's license, state identification card, or passport number; a consumer's account log-in in combination with any required security or access code, password, or credentials allowing access to the account |
We collect most of this personal information from our creditor clients or from you or your authorized representative by telephone or written communications. However, we may also collect information:
We regularly use or disclose personal information for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different purposes without providing you notice.
We regularly disclose (and have disclosed in the past 12 months) the above listed categories of personal information for business purposes to one or more of the following categories of third parties: our creditor clients, our service providers (payment processing, mailing, collection, call analytics and other vendors), credit reporting agencies, regulatory and law enforcement agencies.
We do not sell or share your personal information under the CPRA.
We do not use or disclose sensitive personal information for purposes other than those necessary to perform services reasonably expected by an average consumer; to help ensure security and integrity where use of the information is reasonably necessary and proportionate for this purpose; for short-term, transient use; for performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling transactions, verifying customer information, processing payments, or providing similar services; for undertaking activities to verify or maintain the quality of our services, and to improve, upgrade, or enhance our services.
We retain each category of personal information or sensitive personal information no longer than is reasonably necessary for the purposes for which it was collected as stated in this privacy policy, unless extending the retention period is otherwise required or permitted by law. Subject to this limitation, the retention period of each category of personal information or sensitive personal information is determined by considering the following: the time required to retain the information to fulfill our business purposes; the time applicable to maintaining corresponding transaction and business records; the time necessary to respond to consumer queries, complaints or lawsuits; data retention requirements of applicable laws or contracts; and applicable data retention policies as may be in place from time to time.
Upon verification of identity, California residents may in some cases request that a business:
You have a right not to receive discriminatory treatment by a business for your exercise of CPRA privacy rights. A business may charge a different price or rate, or provide a different level or quality of goods or services to you, if that difference is reasonably related to the value provided to you by your personal information.
For applicable personal information access and portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Please note that we are not required to:
Upon verification of identity, California residents may in some cases request that a business delete personal information about you that the business collected from you and retained, subject to certain exceptions.
We may deny your deletion request if we are acting in the role of a service provider to another business regarding the applicable personal information. If we deny your request on that basis, we will generally refer you to the relevant business. In addition, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Upon verification of identity, California residents may in some cases request a business that maintains inaccurate personal information about you correct that inaccurate personal information. We will use commercially reasonable efforts to correct the inaccurate personal information.
California residents may make verifiable requests to disclose, delete, or correct pursuant to the CPRA or obtain more information by contacting us at TSIcorrespondence@tsico.com, calling us at 1-877-282-1250, or mailing us at 500 Virginia Drive Suite 514, Fort Washington, PA 19034
If you choose to contact us directly via the designated methods described above to exercise your CPRA rights, you will need to:
If seeking to make a verifiable request under the CPRA on behalf of someone else, we require enough information to reasonably identify the subject of the request (including name and other identifying information) and the subject’s written consent to make the CPRA request on his or her behalf, as consistent with applicable law.
We are not obligated to make an information disclosure or carry out a deletion request pursuant to the CPRA if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you in order to verify your identity in connection with your CPRA request will be used solely for the purposes of verification.
Last modified: 12/31/2023
This Privacy Policy Notice is intended for Colorado, Connecticut, Utah and Virginia residents pursuant to the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act and the Virginia Consumer Data Protection Act, respectively. This policy supplements the information contained in the above Privacy Policy. Any terms defined in these laws and related regulations have the same meaning as used in this Privacy Policy Notice.
We may process personal data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be directly or indirectly linked, with a consumer, device, or household (“personal data”).
Personal data does not include:
We regularly process (and have processed in the past 12 months) several types of personal data about individuals regarding accounts we service or purchase, including:
Category | Examples |
---|---|
Identifiers | Name, signature, postal address, Internet Protocol address, email address, telephone number, account number, Social Security number, or other similar identifiers |
Financial information | Bank account number, credit card number, debit card number, or other financial information; medical insurance information |
Protected classifications | Age, gender, medical condition, disability, veteran or military status |
Commercial information | Records of products or services purchased, obtained |
Internet or other similar network activity | Information on a consumer's interaction with our website(s) or application(s) |
Audio, electronic, visual or similar data | Call recordings |
Professional, or employment-related information | Current or past job history |
Non-public education information | Student financial information |
Inferences drawn from personal information | To create a profile reflecting the consumer’s preferences, characteristics, aptitudes, or behavior |
Personal information | A consumer's social security number, driver's license, state identification card, or passport number; a consumer's account log-in in combination with any required security or access code, password, or credentials allowing access to the account |
We regularly process personal data for one or more of the following business purposes:
We will not collect additional categories of personal data or use the personal data we collected for materially different purposes without providing you notice.
We regularly disclose (and have disclosed in the past 12 months) the above listed categories of personal data for business purposes to one or more of the following categories of third parties: our creditor clients, our service providers (payment processing, mailing, collection, call analytics and other vendors), credit reporting agencies, regulatory and law enforcement agencies.
We do not sell your personal data, process your personal data for targeted advertising, or process your personal data for automated decision-making including profiling in furtherance of decisions that produce legal or similarly significant effect on you.
Upon our verification of identity through commercially reasonable means, Colorado, Connecticut, Utah and Virginia residents may request to exercise one or more of the following rights:
Additionally, upon our verification of identity through commercially reasonable means, Colorado, Connecticut, and Virginia residents may request to exercise the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes for processing the data.
You may request to exercise these rights by one of the following methods:
Colorado, Connecticut, Virginia residents may appeal our decision concerning your request by contacting us using any of the above methods, within 45 days of your receipt of our decision on your request, to advise of your appeal.
Last modified: 12/31/2023
KNOW YOUR RIGHTS
IMPORTANT INFORMATION ABOUT YOUR DEBT
We are required under state law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law.
This is an attempt to collect a debt and any information obtained will be used for that purpose. This is a communication from a debt collector. Calls to and from this company are recorded and may be monitored.
CALIFORNIA RESIDENTS: California license number: 10658-99
COLORADO RESIDENTS: local office address and telephone number: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111. Phone: 844-980-2026
CONNECTICUT RESIDENTS: This collection agency is licensed in Connecticut, License Numbers: 1130692, 1130703, 2376133, 1130471, 950422, 1743640, 2090635, 1105880, 1166251, 2375897, 2438629, 2373419,1130511, 2098077, 2541803
MARYLAND RESIDENTS: This agency is licensed as NMLS ID # 950422. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/
MASSACHUSETTS RESIDENTS: NOTICE OF IMPORTANT RIGHTS. You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.
NEW YORK RESIDENTS: If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: (1) Supplemental Security Income (SSI); (2) Social Security; (3) public assistance (welfare); (4) spousal support, maintenance (alimony), or child support; (5) unemployment benefits; (6) disability benefits; (7) workers’ compensation benefits; (8) public or private pensions; (9) veterans’ benefits; (10) federal student loans, federal student grants, and federal work study funds; and (11) ninety percent of your wages or salary earned in the last sixty days.
Contact CHRIS SULLIVAN at TRANSWORLD SYSTEMS INC. at 866-560-0163
This collection agency is licensed by the Department of Consumer Affairs of the City of New York; License # 2012414-DCA, 2012424-DCA, 2108434-DCA, 2012420-DCA, 2012412-DCA, 2070696-DCA, 2100680-DCA, 2012415-DCA, 2012429-DCA, 2108414-DCA, 2012427-DCA, 2012425-DCA, 2012438-DCA, 2108413-DCA, 2012426-DCA, 2098727-DCA
NEVADA RESIDENTS: Nevada Financial Institutions Division license number CA10087; compliance manager certificate number CM11726.
Medical Accounts; Pursuant to Nevada law, if you pay or agree to pay the debt or any portion of the debt, the payment or agreement to pay: (1) may be construed as an acknowledgement of the debt by you; (2) does not constitute a waiver by you of any applicable statute of limitations set forth in NRS 11.190 that otherwise precludes the collection of the debt. If you do not understand or have questions concerning your legal rights or obligation relating to that debt(s), you should seek legal advice.
NORTH CAROLINA RESIDENTS: This agency is licensed by the North Carolina Department of Insurance, Company Numbers: 119506112, 119506110, 519623164, 119506111, 119506125, 119507624, 519517702, 119506121, 119506117, 519623165, 119506123, 519513388, 119506119, 119506128, 519623166, 119506122, 519517707, 521252129, 521256480 .
TENNESSEE RESIDENTS: This collection agency is licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance Permit Number: 1765
WISCONSIN RESIDENTS: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, https://dfi.wi.gov/Pages/Home.aspx